Pk3 Privacy Policy

1 Introduction & Scope

Welcome to pk3.biz. This Privacy Policy ("Policy") describes what data is collected when you use the pk3 platform, how it is used, and the steps we take to protect your privacy.

By using pk3's website, mobile app, or any of our digital services, you are considered to have read and accepted this Privacy Policy in full. If you disagree with any part of this policy, please refrain from using pk3.

This policy applies to pk3 website visitors, registered members, game players, and anyone who uses pk3's services.

2 Data We Collect

Pk3 only collects data that is necessary to provide its services. We avoid collecting unnecessary or excessive information. The data we collect falls into three main categories:

3 Purpose of Data Use

Collected data is used solely for the purposes listed below. Your consent will be obtained before use for any other purpose:

• For account creation, verification, and management
• To process deposits, withdrawals, and financial transactions
• To provide customer support and resolve issues
• To detect fraud and ensure platform security
• To ensure compliance with our Responsible Gaming policy
• To meet legal obligations and satisfy regulatory requirements
• To improve platform services and game quality (statistical analysis)
• To send promotions and bonus offers (only with your consent)

4 Data Sharing & Disclosure

Pk3 firmly believes your data belongs to you. We do not share it with anyone except in the limited circumstances outlined below:

• Payment Processor: Required data is shared to process transactions via Mobile Banking, Nagad, or Rocket.
• Legal authorities: Data may be disclosed in response to a written court or investigative order under the laws of Bangladesh.
• Technology Service Provider: Server hosting and cloud storage partners have limited access to encrypted data only.
• Security Auditor: Independent third-party security auditors review anonymized data during audits.

5 Data Protection Measures

Pk3 follows industry-best security practices to protect your data. Our security infrastructure operates on the following levels:

• TLS 1.3 protocol is used for all data transfers
• Stored data is protected with AES-256-bit encryption
• Multi-factor authentication is mandatory on all servers
• Real-time intrusion detection system is active
• Regular penetration testing and vulnerability scanning
• Data backups are stored at encrypted offsite locations

In the event of a security breach, pk3 will notify affected users within 72 hours and take immediate corrective action.

6 Cookies & Tracking Technologies

Pk3's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

• Essential cookies: Essential for maintaining active login sessions and storing security tokens.
• Functional cookies: Used to remember your preferred language and theme.
• Analytics Cookies: Generates anonymized statistics to help improve service quality.

You can manage or disable cookies from your browser settings. However, disabling essential cookies may cause some services to not function properly.

7 Your Privacy Rights

Pk3 believes every user owns their own data. Your rights are detailed below:

To exercise any of the above rights, contact pk3's support team. We will respond to your request within 30 business days.

8 Data Retention Period

Pk3 retains your data only for as long as necessary or legally required. Our data retention policy is outlined below:

• Active account data — retained for the duration of the account
• Financial transaction records — up to 5 years after account closure (legal obligation)
• KYC verification documents — up to 3 years after account closure
• Logs and audit trails — automatically deleted after 1 year
• Marketing data — deleted immediately upon opt-out

9 Minor Protection

Pk3 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.

• Age verification is mandatory during registration
• National ID verification is carried out in suspicious cases
• If an underage user is identified, the account is closed immediately.
• Any data collected is permanently and immediately deleted

10 Privacy Policy Updates

Pk3 may update this Privacy Policy from time to time. When changes are made, the following process applies:

• For significant changes, registered users will be notified via email or in-app notification.
• The date of each update will be noted at the top of the page
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• Previous versions of the policy are archived on pk3

If you do not agree to the updated policy, you may request to close your account at any time.

11 Contact & Complaints

Our dedicated privacy team is always available to handle any questions, concerns, or complaints. You can reach us through the following:

We take every complaint seriously and aim to provide a written response within 30 business days.